Privacy Policy

Garage Door Solutions ("GDS," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit garagedoorsolutionswa.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in two ways:

• Information you give us. When you submit our estimate request form, we collect your name, phone number, and any address, email, service type, urgency, or message you choose to provide.
• Information collected automatically. Like most websites, we use analytics cookies to understand how visitors use the Site — pages viewed, general location (city-level), device type, and how you arrived at the Site. This data is aggregated and is not used to personally identify you.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate request and schedule service
• Communicate with you about your inquiry by phone, text, or email
• Improve the Site and understand which pages and services visitors find useful
• Meet legal, licensing, and insurance recordkeeping obligations

Cookies & Analytics

We use Google Analytics to measure Site traffic and performance. Google Analytics uses cookies to collect anonymized usage data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block third-party cookies.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with service providers who help us operate the Site and respond to your requests — for example, our email delivery provider (Resend), which transmits estimate request notifications on our behalf. These providers are only permitted to use your information to perform services for us.

We may also disclose information if required by law, or to protect the rights, property, or safety of GDS, our customers, or others.

Data Retention

We retain estimate request information for as long as needed to respond to your inquiry and complete any resulting service, and afterward as required for our business, licensing, and tax records.

Your Rights & Choices

You may ask us to delete the personal information we hold about you, or ask what information we have on file, by contacting us using the details below. We will honor reasonable requests to the extent we are not required to retain information by law.

Children's Privacy

The Site is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at the phone number below.